SHIPPING POLICY

Shipping Policy for The Grand Store

Thank you for shopping with The Grand Store! We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy below for full details on how your orders are shipped and delivered.

1. Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification when your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

Shipping Method Estimated Delivery Time
Standard Shipping 7-15 business days
Express Shipping 3-7 business days

Note: Delivery times may vary based on your location and any unforeseen circumstances (customs delays, weather issues, etc.).

3. International Shipping

We currently offer international shipping to select countries. Shipping fees and delivery times for international orders will be calculated at checkout.

Please be aware that international shipments may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided.

5. Shipping Delays

While we strive to deliver your order on time, shipping delays can occasionally occur due to:

  • High order volumes

  • Postal service delays

  • Customs processing

  • Unforeseen events (natural disasters, etc.)

We appreciate your patience and understanding.

6. Lost or Stolen Packages

The Grand Store is not responsible for lost or stolen packages once they have been marked as "Delivered" by the shipping carrier. Please ensure your shipping address is accurate and secure.

If your package is lost in transit, please contact us at [Insert Your Contact Email], and we will assist you in filing a claim with the carrier.

7. Contact Us

If you have any questions or concerns regarding your order or shipping, please contact our support team:

📧 [Insert Your Contact Email]
📞 [Insert Your Phone Number]

Thank you for shopping with The Grand Store! We appreciate your trust in us.