RETURN POLICY
Return Policy – The Grand Store
At The Grand Store, we want you to be completely satisfied with your purchase. If you're not happy, we’re here to help.
Returns
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You can return most items within 7 days of receiving your order.
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Items must be unused, in the original packaging, and in the same condition that you received them.
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Certain items like earbuds, personal care items, or custom products are non-returnable for hygiene and safety reasons.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed and applied to your original method of payment within 5–10 business days.
Exchanges
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We only replace items if they are defective or damaged. If you need to exchange an item, contact us at .manaskhan8989@gmail.com 📞 WhatsApp: [03121933256)
Return Shipping
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, feel free to contact us at:
📧 Email: manaskhan8989@gmail.com
📞 WhatsApp: [03121933256)